Terms Of Service
Patchabetes respects the privacy of every individual who visits any of our websites or online areas, and we are committed to protecting the privacy of everyone involved, especially our visitors and our customers. We have created this Policy in order to make you aware of the type of information that we collect, specifically with regards to your rights to and our responsibilities in safeguarding it, responsibilities that we take very seriously.
COLLECTION AND USE OF PERSONAL INFORMATION
We collect identifiable personal information, including names, postal addresses, email addresses, billing information, etc., (“Personal Information”) when voluntarily submitted to us by our visitors. You are free to browse any of our public-facing sites without submitting personal information. This information will be used for our business purposes only, these Terms will continue to cover information we may collect about you during the course of our relationship as well as after the relationship has ended.
Patchabetes will not sell, trade, or rent your information to anyone.
From time to time, there may be information on Our site that contains errors, inaccuracies, or omissions that relate to product descriptions, pricing, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. We do not provide any warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Use of Our site is at your own risk.
LIMITATION OF LIABILITY
Mypatchabetes.com (the “Site”) is the official website for Patchabetes. We encourage you to read the following terms governing your use of and purchase of products from the Site. By using the Site, or by providing Personal Information to us, you agree to be bound by these Terms of Service set forth below (the “Terms”).
MODIFICATIONS TO THESE TERMS
Any and all comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered by you to Patchabetes on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Patchabetes property. Patchabetes is not under any obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
By submitting a comment, you agree that the Comment you submit to the Site does not violate any right of any third party, including copyright, trademark, privacy, patent or other personal or proprietary right(s). You further agree that the Comment you submit to the Site does not contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you submit.
We reserve the right to request further identification for credit card processing on any order you place with us. We reserve the right to change and/or refuse any order you enter on the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order; including multiple orders entered by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event we change or cancel an order, we will attempt to notify you by contacting the applicable contact information provided when order was submitted on the Site.
We have a 30-day return policy (please contact us at firstname.lastname@example.org). In order to receive a full refund, we ask that your order be returned in its original packaging. After contacting email@example.com, we’ll send you a prepaid shipping label, and once the product is inspected for quality and checked into our warehouse, we’ll issue your refund**. After the return has reached our facility, please allow for 5-10 business days for the funds to be credited to your account. There will be a restocking fee (10% of the full item price) that will be deducted from your refund.
If you are unable to comply fully with the return policy, or if your return arrives damaged, unfortunately you may not be entitled to a full refund or any refund.
**Only purchases made from Patchabetes.com within Canada qualify for free return shipping within 30 days of delivery.
FAILED DELIVERIES & RETURNED PACKAGES
In the case that the mailing service is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Patchabetes is not responsible for payment of return shipping costs levied by the courier. Similarly, Patchabetes is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.