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Terms Of Service

Patchabetes respects the privacy of every individual who visits any of our websites or online areas, and we are committed to protecting the privacy of everyone involved, especially our visitors and our customers. We have created this Policy in order to make you aware of the type of information that we collect, specifically with regards to your rights to and our responsibilities in safeguarding it, responsibilities that we take very seriously.

 

COLLECTION AND USE OF PERSONAL INFORMATION

We collect identifiable personal information, including names, postal addresses, email addresses, billing information, etc., (“Personal Information”) when voluntarily submitted to us by our visitors. You are free to browse any of our public-facing sites without submitting personal information. This information will be used for our business purposes only, these Terms will continue to cover information we may collect about you during the course of our relationship as well as after the relationship has ended.

Patchabetes will not sell, trade, or rent your information to anyone.

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.
 
Patchabetes uses your information for four (4) purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, The Simpatch news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.
 
Patchabetes will send Personal Information about a user to other companies or people when: we have the applicable user’s consent to share the information; we need to send the information to companies who work on behalf of Patchabetes to provide a product or service to the applicable user (e.g. providing Personal Information to a third-party for the purpose of fulfilling an order); we are required to do so under legal, regulatory or governmental order.

 

DISCLAIMERS

From time to time, there may be information on Our site that contains errors, inaccuracies, or omissions that relate to product descriptions, pricing, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. We do not provide any warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Use of Our site is at your own risk.

 

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES, SHALL PATCHABETES OR ANY OF ITS EMPLOYEES, DIRECTORS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES, DAMAGES, OR INJURIES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS SITE OR PATCHABETES PRODUCTS. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF PATCHABETES HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF PATCHABETES UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

The website mypatchabetes.com is the official website for Patchabetes. By using this website or by providing personal information to us, you are agreeing to be bound by these Terms of Services set forth below ( see “Terms” ).

 

Privacy Policy

Mypatchabetes.com (the “Site”) is the official website for Patchabetes. We encourage you to read the following terms governing your use of and purchase of products from the Site. By using the Site, or by providing Personal Information to us, you agree to be bound by these Terms of Service set forth below (the “Terms”).

 

MODIFICATIONS TO THESE TERMS

From time to time, we may change the terms that govern your use of our Site. Your use of our Site following any such changes to these Terms constitutes your agreement to follow and be bound by the terms as changed.
 
Other than for the purchase of merchandise from our Site, our Site and the contents of our Site (the “Contents”) are intended for personal, noncommercial use. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software. We may change, move or delete portions of, or may add to our Site or its Contents from time to time, and these terms cover any subsequent changes or modifications to our Site and/or its Contents.
 
The Site and its Contents are protected by copyright, trademark, trade dress and other laws and Patchabetes owns and/or uses with permission all worldwide right, title and interest in and to the Site and its Contents. mypatchabetes.com, Patchabetes, and all other trademarks appearing on the Site are trademarks of Patchabetes or are licensed and/or used with permission. You agree not to display or use such trademarks without Patchabetes’ expressed permission.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

Any and all comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered by you to Patchabetes on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Patchabetes property. Patchabetes is not under any obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

 By submitting a comment, you agree that the Comment you submit to the Site does not violate any right of any third party, including copyright, trademark, privacy, patent or other personal or proprietary right(s). You further agree that the Comment you submit to the Site does not contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you submit.

 

SITE TRANSACTIONS

We reserve the right to request further identification for credit card processing on any order you place with us. We reserve the right to change and/or refuse any order you enter on the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order; including multiple orders entered by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event we change or cancel an order, we will attempt to notify you by contacting the applicable contact information provided when order was submitted on the Site.

 

RETURN POLICY

We have a 30-day return policy (please contact us at patchabetes@gmail.com). In order to receive a full refund, we ask that your order be returned in its original packaging. After contacting patchabetes@gmail.com, we’ll send you a prepaid shipping label, and once the product is inspected for quality and checked into our warehouse, we’ll issue your refund**. After the return has reached our facility, please allow for 5-10 business days for the funds to be credited to your account. There will be a restocking fee (10% of the full item price) that will be deducted from your refund.

If you are unable to comply fully with the return policy, or if your return arrives damaged, unfortunately you may not be entitled to a full refund or any refund.

**Only purchases made from Patchabetes.com within Canada qualify for free return shipping within 30 days of delivery.

 

FAILED DELIVERIES & RETURNED PACKAGES

In the case that the mailing service is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Patchabetes is not responsible for payment of return shipping costs levied by the courier. Similarly, Patchabetes is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.